The “Team and Changes” project at Afghan Coalition empowers clients by providing comprehensive knowledge of Pacific Gas and Electric Company (PG&E) services and supporting them with bill management. Through outreach activities, including media campaigns, community events, and social media, the project helps Limited English Proficiency (LEP) communities access essential services and resources. The initiative also conducts workshops on consumer rights and protections, guiding clients to understand their energy bills, access financial aid programs like REACH and CARE, and resolve service-related issues, thereby reducing financial burdens and promoting sustainable energy access.